Shipping Rates & Methods
APPROXIMATE DELIVERY TIME FOR CREDIT CARD ORDERS FOR IN-STOCK MECHANDISE IS BETWEEN 2 TO 10 WORKING DAYS DEPENDING ON DESTINATION AND SHIPPING METHOD CHOSEN BY THE CUSTOMER. THERE IS NO SHIPPING ON SUNDAY OR HOLIDAYS. ORDERS RECEIVED LATER THAN 3PM EST MAY NOT SHIP OUT UNTIL NEXT BUSINESS DAY
Mail in 1–3 Business Days
Shipping in 1–3 Business Day
Priority Mail Express®
Overnight OR 1 Day (depending on location)
All orders are fulfilled by Natty Nutrition. Natty Nutrition (DBA Scooby Prep) is not responsible for shipping delays due to inclement weather.
Natty Nutrition, or Scooby Prep, is not responsible for any lost package that is incorrectly addressed due to customer error. We generate our shipping labels from the information the customer provides, so if you enter an incorrect or incomplete address (incorrect zip code, missing apartment / suite / office number / name etc.) and your package is lost, Natty Nutrition (DBA Scooby Prep) is not responsible. If you enter your address incorrectly on the website, and need it re-routed to the correct address, you will be charged an additional fee to cover costs. Natty Nutrition (DBA Scooby Prep) also has the right to charge return shipping fees on orders that are refused by the customer. Your order may also be delayed.
If you contact us after your order has been placed regarding an incorrect or incomplete shipping address, we will make every effort to correct your information prior to your package being shipped. However, once your package has been processed and shipped, we cannot make any modifications to your shipment. If your order is lost or delivered to the incorrect address, we again are not responsible.